Hi Ryan, I'm using Windows 10. I went into the device manager and there is an "Unknown device" under 'Other Devices.' So I open the properties and see: The drivers for this device are not installed. (Code 28) There are no compatible drivers for this device. To find a driver for this device, click Update Driver. I tried updating the driver but neither of two options found a driver; Auto search or browse ( ADCpro folder). ---------------------------------------------------------------------------------------------- There was an event on 10-31-2018 - Device configured (null) withe following info in the Information window: Device USB\VID_0451&PID_9001\5&18054507&0&3 was configured. Driver Name: null Class Guid: {00000000-0000-0000-0000-000000000000} Driver Date: Driver Version: Driver Provider: Driver Section: Driver Rank: 0x0 Matching Device Id: Outranked Drivers: Device Updated: false Parent Device: USB\ROOT_HUB30\4&1b12b7e5&0&0 Ill try reinstalling....
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